2022 Fall Conference, Fort Collins, CO Speaker Presentations
- Amanda Mahoney-Courtney Hubrecht- Jill Vleming- VSPA Nov 2022
- AVMA Trust – VSPA 2022 Presenttiona
- Craig Spinks – Photo Release Sample – Single Use Model Release
- Craig Spinks – Creative Brief – template
- Craig Spinks – The Future of Productivity
- Craig Spinks – 10 Ways Video Can Help Your Specialty Practice
- Ed Guiducci – Fall 2022 ASSOCIATE CONTRACTS
- Ed Guiducci – TOP 5 LEGAL MISTAKES FINAL
- Ellie Labs – VSPA Presentation
- Purina – VSPA Fall 2022
- Temple Grandin – Insights into Animal Behavior and Autism,2nd ed
- Vetster VSPA presentation-November-2022
- Clint Latham – Should I Migrate to the Cloud
- Clint Latham – Leveraging Technology to Decentralize Your Hospital Workforce
- Kathy Cooney – EuHarmony; Reducing compassion fatigue
- Kathy Cooney – Handling Difficult Euthanasia
2022 Fall Conference, Fort Collins, CO RECORDINGS – all videos have the same password FSVS4VSpa2022 BTW – the recording files are large and may take a few moments to load
- 10 Ways Video Can Help Your Specialty Practice and The Future of Productivity: How Automation Can Help Boost Your Practices Efficiency
- Top 5 Veterinary Legal Mistakes (NO recording for this session)
- Associate Contracts and Non-Competes
- Leveraging technology to build a decentralized workforce in your hospital
- Living in the Cloud? Thinking about it? What you don’t know and what to consider this first
- Finding ‘EuHarmony’; Reducing compassion fatigue AND Handling Difficult Euthanasias; Preventing issues and what to do if things go wrong
- Understanding Animal Behavior
- Making Wellness Work: An Introduction to Wellness, the Importance of Self-Care and Practical Wellness Tools for Your Practice
- Sponsor Presentation – Ellie Diagnostics
- Sponsor Presentation – Vetster (not recorded)
- Sponsor Presentation – Nestle Purina
- Sponsor Presentation – AVMA Trust
2019 Fall Conference, Saratoga Spring, NY Speaker Presentations (most are downloads)
- Article – Effective Help Wanted Ads
- AR Mini Survey
- Scheduling Survey Presentation
- Expanded Compensation and Benefits Survey
- When the Worst Happens PDF PPT Davidow
- When the Worst Happens Word handout Davidow
- Key Employee Retention Tarella & Holmgren
- Ownership Options Davidow
- Moral Distress – Owens
2019 Spring Conference, Denver – Speaker Presentations
- Euthanasia as a Practice Builder Dr. Kathy Cooney LARGE FILE this is a DropBox LINK to the file
- Emotional Marketing and Recruiting
- Employee Value Proposition
- Leading Your Team by Strengths – JoAnna Stewart
- Viable Exit Strategies w-o Corporates – Ed Guiducci
2018 Fall Conference, Minneapolis – Speaker Presentations
- Trends in Associate Salaries – Darren Osborne
- VSPA 2018 Fee Survey – Darren Osborne
- Open Books Management Survey – Dani Russ
- We are all Drug Addicts – Art Arnaiz
- The Promised Land – Jan Woods
2018 Spring Conference, Boise – Speaker Presentations
- Communication Hacks for Veterinary Medicine – Caleb Frankel
- Marketing to Referral Practices – Heidi Brenegan
- Focus on Referral – Heidi Brenegan
2017 Fall Conference, Chicago – Speaker Presentations and Surveys
- Nancy Dewitz – 90 Points of Failure, Surviving IT Infrastructure Failures
- Nancy Dewitz – Creation, Storage and Protection of Data
- VSPA Intern Survey 2017
- VSPA Non-profit Survey 2017
- VECCS & VHMA 2017 ER/Specialty Fee Report
- VSPA Hospital Staffing Ratio Survey
2017 Spring Conference, Vancouver – Speaker Presentations and Surveys
- Johana Beresky – Marketing ROI
- Tracey Jensen – AAHA Org Culture reference document
- Tracey Jensen – VPA Program + Q&A reference document
- Adam Little – file too large for site – click here for dropbox link
- Leslie Mamalis – Assoc in Equity Positions
- Survey – Imaging Technicians
- Survey – Living Wage & Bonus
- Survey – Tech Wage Increase
- RACE Segment Descriptions
2016 Fall Conference, St Louis – Speaker Presentation Slides & Surveys
- Michael Dicks – Veterinary Economy
- Don Balla – Self Insurance
- John Donnelly – Inventory
- Pam Stevenson – IRS & Employee Discounts
- Art Arnaiz – Lean
- Art Arnaiz – Proforma Seattle Expansion
- Art Arnaiz & Jim McCutchan – Compensation & Fee Setting
2016 Spring Meeting Chicago – Speaker/Presentation Notes & Surveys
- People First Engagement Presentation
- Employee Engagement & Effective Communication
- OffBalance Priority Exercise Worksheet 2
- OffBalance Quarterly Strategy Review Guide
- Off Balance Weekly Strategy Session Planner
- Technician Recruiting and Retention (survey)
- Pay Scales & Benefits (data)
- The Benefits Blueprint (updated 05-16-2016)
- Blueprint Starter Kit (new -not at meeting)
- Utilizing Technology to Enhance the “Triad of Care”
- 25 Big Communication Ideas
- Client Flow & Liaisons; Front/Back Communications (survey)
2015 Fall Meeting Reno – Speaker/Presentation Notes & Surveys
- Credentialing & Specialization for Veterinary Staff
- Lean Sigma Six – 1 VSPA Overview
- Lean Sigma Six – 2 Brain Writing
- Lean Sigma Six – 3 Problem Solving Worksheet
- Survey – Discounts & Charge Capture
- Inventory Survey Presentation
- Survey – Inventory
- Consolidation & the Future of Specialty Practices
- Contribution Margin Spreadsheet
- Contribution Margin Presentation
- Service Contracts for Large Imaging Equipment
- Finance Survey Presentation
2015 Spring Meeting Milwaukee – Speaker/Presentation Notes
- Profitability of Co-managed Care – Bonnie Lefbom
- Multigenerational Benefits – Pam Stevenson
- Strategic Planning SBDC Gorko & Schmitz
- Tactical Action Plan – SBDC
- Strategic Action Plan – SBDC
- Client Loyalty Accelerator
- 4 Quadrant Score Card – Vache
- Balanced Score Card Approach to Strategic Planning – Vache
- VSH Experience with Traction – Waddle
- Leader Manager Technician Balance – Cassell
2014 Fall Meeting Philadelphia – Speaker/Presentation Notes and Trends Articles
- Harnessing the Power of your IT – Jay Pascarella 4 slides per page
- Trends-Feb 2014 Specialty Survey Part 1
- Trends-Mar 2014 Specialty Survey part 2
- David Bovee-Zenith Capital
- NPS Larry Hill recording (file too large to post – email Pam for copy)
- NPS Larry HIll
- Tauber VCA
- Calico Sponsor Presentation
- Why a Clinical Pathologist Lester
- 2013 Management Statement Calculator from Peter Beahan
- Profit Solver – Pricing Strategies VSPA Meeting w Notes
2014 Spring Meeting Asheville – Speaker/Presentation Notes and ER Mgt Survey
- CEO vs Administrator Brogdon Spring 2014 – 2 slides per page
- Front Line Consistency Brogdon Spring 2014 – 2 slides per page
- Banfield Interactive Workshop Faunt Spring 2014 – 2 slides per page
- Transitioning to Leader Federman Spring 2014 – 2 slides per page
- Assessing Readiness Federman Spring 2014 – 2 slides per page
- Trench Safety Federman Spring 2014
- Human Capital Hock Spring 2014
- ER Management Survey 05-21-2014 FINAL Copy w-All Practices Included
- Developing Middle Management Lecy Spring 2014 – 2 slides per page
- ExpertVet Stats Oct 2013-Apr 2014
- ER Wait Times 2013-2014 – Seattle Veterinary Specialists
- Triage History BLANK – Seattle Veterinary Specialists
- Emergency Services – Olson & Rexford
- Lab In Your Practice – McCutchan
- Economics of Residency Programs 2013 – Kuehn
2013 Fall Meeting Austin – Speaker/Presentation Notes
- Open Book Management
- Payroll Matrix
- Pet Insurance – Strategic Thinking for Specialists
- Getting Paid, Beyond Care Credit and Collections
- PaymentBanc Flow Sheet – Tammi Abt-VRCC
- List of Payment Options – not part of meeting but Pam thought you may be interested
- Don’t Be Left Behind; Identify & React to Business Trends Before It’s Too Late
- Rate of Change Workbook
- Benchmarking, Fee Setting & Operations in Human Healthcare
- State Legislative Update and Outreach
- Economics of Intern Programs
- Economics of Residency Programs
2013 Spring Meeting Memphis – Speaker Notes
- Turnover Rates – Arnaiz
- HRIS Systems – Woods
- On Line Employee Evaluations & Surveys – Stevenson
- Shelters, Human, Societies Rescue Groups, and CVM’s – McCutchan
- Sandroff Presentation
- Health Care Reform – Lockton Presentation
- Strategic Planning – Coe
- Phases of Growth – Cassell
- Health Care Reform – ADP
- When to Work – McMahill
2012 Speaker Notes
2011 Speaker Notes
- Lacroix – Performance Discipline
- Lacroix – HR Scenarios
- Lacroix – Advanced Directives
- Fetching – Social Media Jump Start
- Bonvicini – Compassion Fatigue
- Bonvicini -Medical Errors
- GVS – On Board Training
- VetsNow – Orientation
- VetsNow – IT & Facilities Video (file too large – ask Pam Stevenson to send to you)
2010 Speaker Notes
- CalPro – Vet Survey Sample
- CalPro – SVet Sample Trend Report
- CalPro – Presentation Handout
- VSPA – Expense Reduction Roundtable Notes
- Visser – Inventory
- Vandewater – Pet Insurance Comparisons
- Humphries – Media Training
- Humphries – Social Media (file too large ask Pam for copy)
2009 Speaker Notes